Refund Policy

30-Day Money-Back Guarantee

We want you to be completely satisfied with Zariva. If you are not happy with your purchase for any reason, you are entitled to a full refund within 30 days of your purchase date — no questions asked.

How to Request a Refund

To request a refund, please email merhaba@zariva.net with the subject line “Refund Request” and include:

• The email address associated with your Zariva account
• Your Paddle order number (found in your purchase confirmation email)

We will review your request and respond promptly. Approved refunds are processed by Paddle.com back to your original payment method.

Payment & Returns Handling

All payments are processed by Paddle.com, our Merchant of Record. Paddle handles all payment-related customer service and return processing. You may also contact Paddle directly at paddle.net for order and billing inquiries.

Contact & Support

For any questions about your purchase or refund: merhaba@zariva.net